FAQ - Your Questions Answered | ShopNrite Help Center

Welcome to the ShopNrite FAQ page, where you'll find answers to commonly asked questions about our products, services, and shopping experience. Explore our comprehensive list of frequently asked questions to get the information you need quickly and easily. If you have any inquiries not covered here, our dedicated support team is ready to assist you. Simplify your shopping journey with ShopNrite's informative FAQ section.

Q- How much is shipping?
A - We Offer FREE Express Delivery anywhere in the USA. For faster delivery time, we offer expediated shipping at an additional cost.

Q- How long does shipping takes?
A- All orders are shipped within 1-3 business days after order is confirmed. 

  • Shipping: USA orders will deliver within 3-10 days
  • Shipping: Outside the USA orders will deliver within 10-15 days

Q- Where is my order?
A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q - I've lost my tracking number. What can I do?
A:Simply contact us at support@shopnrite.com with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

We Can Change:
  • - Your delivery details
  • - Your name
    - Your email
    - Your phone number

Q- How can I cancel my order?
A- You must contact us within 12 hours.
- We cannot cancel your order once it has already been shipped.

Q - What is your return policy?
A:Please see our refund and Return Policy by clicking on this link:[PASTE YOUR RETURN POLICY LINK]

Q - Who do I contact if there's something wrong with my order?
A:If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to customerservice@shopnrite.com

  • Contact us
    If we still haven't managed to answer your question please feel free to contact us at support@shopnrite.com and we'll get back to you within 24hrs!